This Privacy Policy explains how bnb69 collects, uses, stores, shares, and protects the personal data of Members and visitors to the Platform. Your privacy is a fundamental commitment, not a formality.
Your data is yours. bnb69 collects only the personal information necessary to operate your Account securely and comply with our licensing obligations. We do not sell personal data to third parties under any circumstances. This policy is written in plain language — not buried in legal boilerplate — because we believe every Member deserves to understand how their information is handled.
1.1 This Privacy Policy applies to all personal data processed by bnb69 in connection with the operation of the Platform at https://bnb69.cam and any associated services, applications, and customer support channels.
1.2 By registering an Account, accessing the Platform, or submitting personal information to bnb69 in any form, You acknowledge that You have read and understood this Privacy Policy and consent to the processing of Your personal data as described herein.
1.3 This Privacy Policy must be read alongside bnb69's Terms & Conditions. In the event of a conflict between this Policy and the Terms, the Terms shall prevail unless this Policy explicitly states otherwise.
1.4 bnb69 is committed to handling all personal data in a manner consistent with applicable international data protection standards, including principles of data minimization, purpose limitation, storage limitation, accuracy, integrity, and confidentiality.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or indirectly — including name, email address, IP address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, and all operations in between. |
| "Data Controller" | bnb69 — the entity that determines the purposes and means by which Personal Data is processed. |
| "Data Processor" | Any third party engaged by bnb69 to process Personal Data on bnb69's behalf and under bnb69's documented instructions. |
| "Member" / "You" | Any individual who registers an Account on the Platform or interacts with bnb69's services in any capacity. |
| "Platform" | The bnb69 website at https://bnb69.cam, its subdomains, mobile interfaces, and all associated digital services. |
| "KYC Documentation" | Identity verification documents submitted by Members — including government-issued photo ID (KTP for Indonesian residents), proof of address, and payment method verification. |
3.1 bnb69 collects Personal Data across several categories, each collected for a specific, documented purpose:
4.1 bnb69 collects Personal Data through the following channels:
4.2 Directly from You: When You register an Account, complete KYC verification, make a deposit, submit a withdrawal, use a self-limit tool, contact customer support, or respond to a promotion.
4.3 Automatically from your device: When You access the Platform, our servers automatically record technical data including Your IP address, device type, browser version, and session activity via cookies and server-side logging.
4.4 From third-party service providers: bnb69 may receive identity and fraud-check data from licensed KYC verification partners, payment processing intermediaries, and risk management service providers — all of whom process data under contractual terms consistent with this Policy.
5.1 bnb69 processes Personal Data on one or more of the following legal grounds:
6.1 bnb69 uses the Personal Data it collects exclusively for the following purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, registration, KYC data | Contractual necessity |
| Age verification (21+ enforcement) | Date of birth, KYC documents | Legal obligation |
| Deposit & withdrawal processing | Financial, transaction data | Contractual necessity |
| Fraud detection & AML compliance | Identity, financial, technical data | Legal obligation, legitimate interests |
| Customer support delivery | Identity, communications data | Contractual necessity |
| Responsible gaming monitoring | Gameplay, responsible gaming data | Legal obligation, legitimate interests |
| Platform security & uptime | Technical, device data | Legitimate interests |
| Marketing & promotions (opt-in only) | Identity, contact data | Consent |
| Regulatory reporting | Identity, financial, KYC data | Legal obligation |
6.2 bnb69 does not use Personal Data for automated profiling that produces legal or similarly significant effects on Members without human oversight and the ability for the Member to request manual review.
7.1 bnb69 does not sell Personal Data to any third party. Personal Data is shared only in the following limited circumstances:
7.2 All third-party Data Processors engaged by bnb69 are required to enter into data processing agreements that restrict their use of Personal Data to the specific purpose for which it was shared and impose security standards consistent with this Policy.
8.1 bnb69 operates as an internationally licensed platform, and the processing of some Personal Data necessarily involves transfers to servers and service providers located outside Indonesia. Such transfers may be to jurisdictions that do not have data protection laws equivalent to those in force in Indonesia or the European Union.
8.2 Where Personal Data is transferred internationally, bnb69 implements appropriate safeguards, which may include:
9.1 bnb69 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, and thereafter for as long as required to meet legal, regulatory, or audit obligations.
| Data Category | Retention Period |
|---|---|
| Account & identity data | 5 years after Account closure |
| KYC documents | 5 years after Account closure (AML requirement) |
| Transaction records | 7 years (financial record-keeping obligation) |
| Support communications | 3 years from last interaction |
| Technical & log data | 12 months |
| Marketing consent records | Until consent withdrawn + 3 years |
| Self-exclusion records | Indefinitely (to prevent re-registration) |
9.2 When data is no longer required, bnb69 will securely delete or irreversibly anonymize it in accordance with our data disposal procedures.
10.1 bnb69 implements a multi-layered security framework to protect Personal Data against unauthorized access, accidental loss, destruction, or alteration. Key security measures include:
10.2 In the event of a personal data breach that poses a risk to the rights and freedoms of Members, bnb69 will notify affected Members and relevant regulatory authorities within the timeframe required by applicable law, and no later than 72 hours after bnb69 becomes aware of the breach.
10.3 While bnb69 applies rigorous security measures, no internet transmission or digital storage system is entirely immune to risk. Members are advised to use strong, unique passwords, enable 2FA, and not share Account credentials with any third party.
11.1 bnb69 uses cookies and similar tracking technologies (including local storage, session tokens, and analytics pixels) to operate the Platform effectively and improve the Member experience. Cookies are small text files stored on Your device.
11.3 You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent You from using the core Platform, though some functionality may be affected. Note that disabling strictly necessary cookies will prevent Account login.
12.1 Subject to applicable law and the limitations described in this Policy, You have the following rights in relation to Your Personal Data held by bnb69:
You may request a copy of the Personal Data bnb69 holds about you, along with information about how it is processed. bnb69 will respond within 30 days.
If Your Personal Data is inaccurate or incomplete, You have the right to request that bnb69 correct or complete it promptly.
You may request deletion of Your Personal Data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations (e.g., AML records cannot be deleted on request).
In certain circumstances, You may request that bnb69 restrict the processing of Your data — for example, while a rectification request is under review.
Where processing is based on consent or contractual necessity, You may request Your Personal Data in a structured, machine-readable format to transfer to another service provider.
You may object at any time to processing based on legitimate interests, including marketing communications. Withdrawal of consent for marketing takes effect immediately.
12.2 To exercise any of the rights listed above, please contact bnb69's support team via live chat or by email to [email protected]. bnb69 will verify Your identity before processing any data subject request and will respond within 30 calendar days. Complex requests may be extended by a further 30 days with notice.
12.3 bnb69 will not charge a fee for exercising Your rights unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.
13.1 The bnb69 Platform is strictly restricted to individuals aged 21 years and above. bnb69 does not knowingly collect Personal Data from any individual under the age of 21.
13.2 If bnb69 becomes aware that Personal Data has been collected from an individual under 21 — whether through account registration, KYC review, or any other means — bnb69 will immediately suspend the Account, delete all associated Personal Data to the extent permitted by law, and refund any deposited funds to the originating payment method after deducting any bonus amounts credited.
13.3 If You believe a minor may have accessed the Platform using Your payment details, please contact bnb69 immediately via live chat or by email to [email protected].
14.1 The Platform may include functionality powered by third-party service providers, including game streaming engines from Pragmatic Play, Evolution Gaming, and other licensed studios; payment gateway integrations for BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay; and analytics tools. These third-party services may collect technical data under their own privacy policies.
14.2 bnb69 does not control the data practices of third-party service providers beyond the contractual obligations imposed under our Data Processor agreements. Members are encouraged to review the privacy policies of game studio and payment providers where those providers maintain a direct relationship with the Member.
14.3 The Platform does not include links to external websites. This Privacy Policy applies solely to data collected through the bnb69 Platform.
15.1 bnb69 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we offer. When material changes are made, bnb69 will notify registered Members by email and/or via a prominent notice on the Platform at least 14 days before the revised Policy takes effect.
15.2 The date at the top of this Policy reflects the date of the most recent update. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
16.1 For any questions, requests, or concerns regarding this Privacy Policy or the handling of Your Personal Data, please contact bnb69 through any of the following channels:
16.2 If You are dissatisfied with bnb69's response to a privacy concern, You have the right to lodge a complaint with the relevant data protection supervisory authority in Your jurisdiction. bnb69 encourages Members to contact us directly first so that we have the opportunity to resolve concerns internally.
Data Protection Commitment: bnb69 treats your personal data with the same seriousness as it treats your account balance. We will never sell, rent, or trade your personal information. If you have any concern about how your data is being handled, please contact us immediately — our privacy team responds to all requests within 30 days.
Six principles that govern how bnb69 handles every piece of data entrusted to us.
Every byte of data transmitted between your device and bnb69's servers is protected with industry-standard TLS/SSL encryption. KYC documents and financial records are also encrypted at rest.
bnb69 does not sell, rent, license, or trade Personal Data with any third party for their own commercial use. Full stop. Your data is used only to operate and improve your bnb69 Account.
We collect only what we need and nothing more. Every data field in our registration and KYC process is there for a specific, documented reason — not convenience or speculative future use.
Access, correct, export, or request deletion of your Personal Data at any time by contacting our support team. We respond to all verified data subject requests within 30 calendar days.
bnb69 retains data only for as long as legally required and operationally necessary. Detailed retention periods by data category are published in Clause 9 of this Policy — no indefinite storage.
In the unlikely event of a data breach affecting your Personal Data, bnb69 commits to notifying affected Members and relevant authorities within 72 hours of discovery — not weeks or months later.
If you have any concerns about how bnb69 handles your personal information, our support team is available 24/7. You can also review our full Terms & Conditions or visit our Responsible Gaming page for player protection resources.
Your data is protected. bnb69 is an Adults Only (21+) platform. Please play responsibly.